Legal notice

Legal Notice & Business Information

Last updated: October 1, 2026

This page gives the legal and contact details of the business that operates this website.

BUSINESS DETAILS
Trade name / brand: Twilight Mart
Website: www.twilightmart.com
Branch offices:  None

CUSTOMER CARE
Email: info@twilightmart.com
Phone / WhatsApp: 6304145470
Support hours: Monday to Saturday, 10 AM to 6 PM IST

GRIEVANCE OFFICER
In line with the Consumer Protection (E-Commerce) Rules, 2020, you can contact our grievance officer with any complaint about your order, our products, or our services.
Name: Sonu
Email: info@twilightmart.com
Phone: 6304145470
We will acknowledge your complaint within 48 hours of receiving it and aim to resolve it within one month of receipt.

HOW TO MAKE A COMPLAINT
Please include your order number, the name and phone number you used when ordering, a short description of the problem, and photos or videos where relevant. Send it to the email or phone number above. Please also read our Refund Policy and Shipping Policy, which explain returns, replacements, refunds, and delivery.

DISCLAIMER
We take care to keep the information on this website accurate. Product images are for illustration, and colors may look different on your screen. Nothing on this website is legal, medical, or professional advice.

INTELLECTUAL PROPERTY
The Twilight Mart name, logo, and the content of this website belong to us or our licensors. Please do not copy or use them without our written permission.

OTHER POLICIES
Terms of Service: [https://twilightmart.com/policies/terms-of-service]
Privacy Policy: [https://twilightmart.com/policies/privacy-policy]
Refund Policy: [https://twilightmart.com/policies/refund-policy]
Shipping Policy: [https://twilightmart.com/policies/shipping-policy]